This policy explains what data ScaleVirtual collects, why, and how it is protected.
The contact details you submit through our forms, the business information you share during onboarding, and the operational data needed to perform the work you assign us inside your tools.
Only to deliver and improve the service: running your workflows, reporting progress, and contacting you about your engagement. We do not sell data or use client information for advertising.
Access to client systems follows least privilege principles, credentials are stored in an encrypted manager, and every team member signs a non disclosure agreement before touching client work.
We keep personal and operational data only for as long as needed to deliver the service and meet legal or accounting obligations. On request, we remove the data we hold and revoke our access to your systems.
Payments are processed by bank transfer, PayPal, or cryptocurrency. We do not store full payment credentials on our systems.
You can request a copy, correction, or deletion of the personal data we hold about you at any time through your point of contact.