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We help grow your agency by managing the admin and back office, so you can cut costs and focus on growth.

What we saved our clients, and what we helped them achieve.

ScaleVirtual operations and back-office work for ytvideos.io (1)
ScaleVirtual operations and back-office work for ytvideos.io (2)
ScaleVirtual operations and back-office work for ytvideos.io (3)

ytvideos.io

A Dubai media group running nine businesses under one roof, serving clients across the USA.

Saved
300 hours monthly
Results
Reduced client churn by 18% from more reliable, faster operations.
Actions
Documentation and SOP creation, recruiting and hiring management, freelancer coordination, team training, project coordination and deadline tracking, client communication, workflow automation, and AI implementation.
ScaleVirtual operations and back-office work for Dotion (1)
ScaleVirtual operations and back-office work for Dotion (2)
ScaleVirtual operations and back-office work for Dotion (3)

Dotion

An all in one operations platform we designed and built to run an entire agency from one screen.

Saved
8 tools replaced by 1
Results
Cash, deadlines, pipeline, and delivery now live in a single system with a client portal.
Actions
Product design and build, CRM, projects, finance, invoicing, branded client portal.
ScaleVirtual operations and back-office work for Cyan (1)
ScaleVirtual operations and back-office work for Cyan (2)
ScaleVirtual operations and back-office work for Cyan (3)

Cyan

A Saudi Arabia company serving major institutions and an Arabic speaking client base.

Saved
3 functions owned end to end
Results
Support queues answered, institutional accounts handled consistently, data organized and reliable.
Actions
Remote customer support, institutional account handling, industrial data systems.
ScaleVirtual operations and back-office work for Clientness (1)
ScaleVirtual operations and back-office work for Clientness (2)
ScaleVirtual operations and back-office work for Clientness (3)

Clientness

A growing business that needed its AI stack, lead flow, and sales team running as one system.

Saved
Leads answered automatically
Results
A sales team working against clear KPIs with real data, new automations shipped without founder time.
Actions
AI chatbots, Meta API integrations, daily lead management, sales KPIs and tracking.
ScaleVirtual operations and back-office work for Al Hana Services (1)
ScaleVirtual operations and back-office work for Al Hana Services (2)
ScaleVirtual operations and back-office work for Al Hana Services (3)

Al Hana Services

A Dubai services business that needed a short, sharp operations sprint to keep sales moving.

Saved
2 month full sprint
Results
Leads stopped slipping, sales conversations went out with proper materials, roles sourced on time.
Actions
Lead pipeline management, deal support, sales collateral, social media management, procurement and hiring.
ScaleVirtual operations and back-office work for New Balance Studio Floor (1)
ScaleVirtual operations and back-office work for New Balance Studio Floor (2)
ScaleVirtual operations and back-office work for New Balance Studio Floor (3)

New Balance Studio Floor

A studio that needed its floor operations, bookings, and client experience run as a system.

Saved
Memory run to system run
Results
Bookings stopped colliding, every client got a consistent welcome, portfolio kept current.
Actions
Bookings, resource planning, KPIs, team training, client onboarding flow, documentation.
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